“We regularly eat here and the food is always very good. We have always found the staff to be polite, although junior serving staff would benefit from further training. When reading other reviews regarding the service, I must say that I have never seen the owner being rude to customers. She can sometimes come across as brusque but I think this is unintentional.
For those reviewers suggesting that certain reviews are not genuine, I frequently use Trip Advisor to select hotels and restaurants and so would only ever add genuine reviews. You may not agree, but our experience here has always been positive.”